How can we help you?

We offer our customers an easy registration process.

1. Click “Sign in/Register”
2. Enter your First and Last Name
3. Enter your Email Address
4. Enter your password and make sure you use a strong password
5. Click “Create my account”
6. Start shopping!
   

We offer you flexibility to update your password at any time.

1. Find the Account Menu under your Username in the top right corner
2. Click “Change Password”
3. Enter your current password
4. Enter your new password
5. Click “Change my Password”
   

On the login page, click on “forgot your password?” and follow the instructions to re-set your password.

We offer a hassle-free ordering process.

    - Browse our site for the latest collections and trendiest items.

    - When you find an item you would like to purchase, choose the best size (Our Size Chart will help) and click the “Add to Bag” button.

    - Once your bag is full of all your favorites, click on the Bag Icon in the top right corner.

    - Click on “Proceed to Checkout” to continue to shipping and payment screens.

    - Enter your shipping address then press continue.

    - Pick your preferred payment method and fill out required details.

    - Click “Complete Your Order”. Your order has been placed!

    - Kick back and relax while we prepare your order :)

1. Items shipped from Mint-Moda.com can be returned within 30 days of receipt of shipment. If the return is related to product quality or wrong item shipped, Mint Moda will cover the cost of the return; otherwise, the customer will be responsible to pay the cost of the return.

2. Contact customer service with your order information and a brief description of your return issue. Please note we may ask you to send us a clear photo of your product.

3. Please complete the return slip included with every order. It contains our return address and basic information about your return. Please complete all information on the return slip including the reason for the return. We cannot process incomplete return slips.

4. Put the return slip inside your package along with the item(s) you are returning. Please pack the item(s) in a manner similar to how they were received.

5. Send item(s) back to us through the local post office. If the return is urgent, please contact customer service and provide a tracking number for the returned parcels.

Goods are not covered by our 30-day return or refund policy if:

• Goods have been worn, damaged, stretched, or contaminated;

• Goods are incomplete (partial sets, missing pieces or accessories etc.);

• Goods are stored or exposed to extreme environments;

• Goods have undergone unauthorized repair, misuse, negligence, abuse, accident, alteration, or improper installation;

• The claim is made after 30 days from shipment arrival date.